1 hour

Front of House

At Marriott, front of house is all about people. Explore what it’s like to greet guests, solve problems, and make every visitor feel at home.

Click start to access the virtual learning
You can start the course immediately
A quick and easy sign up process
Create your account and start learning
Work through the lessons at your own pace
All you need is a device with an internet connection
Get a completion certificate for your CV
Start building your profile to help you get a job

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Overview

Step into the shoes of a front-of-house professional. Learn how to greet guests, solve problems, and deliver outstanding service — all while building confidence in communication and customer care.

What's included
Hear from other young people

“I never thought I’d get a glimpse into what it takes to work in a hotel—but this virtual experience let me explore real hospitality roles and try out interactive tasks. I worked through it at my own pace, got a certificate for my CV, and now I feel this could actually be my future. I’ve already started looking for other ways to level up my skills!”

Ella, 16

“I chose the Front of House taster and it was so much more than just clicking through lessons. The scenario-based activities made me feel like I was on the job—thinking on my feet, communicating with ‘guests’, and solving little challenges. I’m more confident about applying for real roles.”

Jamal, 17

“Signing up took literally two minutes, and I could start exploring straight away. I learned what different hospitality paths actually involve, from Food & Drink to Front of House, and even tried out teamwork and problem-solving exercises. By the end, I left feeling like I might be ready to take on real-world jobs or training in hospitality.”

Sophie, 18

The benefits of virtual learning

Stand out to employers
Gain real-world experience with Marriott, helping you add experience to your CV.
Build your key skills
Develop industry-specific and transferable skills through hands-on tasks designed by Marriott.
Connect with Marriott
Gain valuable insights and practical advice from industry experts, helping you make informed decisions and confidently shape your future career path.
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Complete this experience to unlock Employability skills
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Frequently asked questions

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